A free, step-by-step toolkit from Sabra AI Academy to help you cancel your agreement, dispute charges, and recover what you paid. Built for frustrated customers by a team that believes in transparency.
Patterns we have seen across public forums, review sites, and consumer complaint boards. If any of this sounds familiar, you are not alone.
Customers report being billed amounts they did not agree to, or finding charges they do not recognize on their statements.
The service, price, or deliverables you were sold reportedly change after payment, with no clear path to a refund.
Multiple customers say support stops responding once a refund is requested, leaving them with no recourse.
Follow these in order. Each step increases pressure and your odds of a full refund.
Gather every email, receipt, contract, and screenshot. Screenshot their website promises vs. what you received. This is your evidence.
Write a clear, dated email requesting immediate cancellation and full refund. CC yourself. Keep it professional but firm.
If they ignore you or refuse, contact your bank or credit card company to initiate a chargeback. Provide your evidence.
The Better Business Bureau tracks complaints and can pressure companies to respond. It also creates a public record.
If the amount is significant and they refuse to refund, small claims court is designed for exactly this. No lawyer needed.
If you wanted AI training, automation, or digital tools, Sabra AI Academy delivers honest, transparent education with no hidden fees.
Most people give up because Coursiv buries the refund process. Here is the full paper trail — every email, form, phone number, and escalation channel you need to actually recover your money.
Use this if you signed up at coursiv.io or coursiv.com. Send from the same email tied to your account.
Submit a written ticket so you have a tracked case ID. Screenshot the confirmation.
Coursiv Limited — Las Vegas, NV. Calls go to voicemail often; always follow up in writing.
Cancel BEFORE requesting refund so you stop the next charge while the dispute is open.
If you subscribed inside the iPhone app, Coursiv cannot refund it. Request via reportaproblem.apple.com.
Refunds for Play Store purchases go through Google: play.google.com/store/account/subscriptions.
Hello Coursiv Support, I am formally requesting a full refund and cancellation of all subscriptions tied to my account ([your email]). Transaction details: • Date(s) of charge: [dates] • Amount(s) charged: [amounts] • Last 4 of card: [xxxx] • Order / receipt #: [if available] Reason: The service was materially different from what was advertised at sign-up (pricing, deliverables, and upsells after payment). Under your published refund policy and consumer protection law, I am entitled to a refund. Please: 1. Cancel all active subscriptions and trials immediately. 2. Refund the full amount to my original payment method. 3. Confirm in writing within 7 days with a case/ticket number. If I do not receive written confirmation within 7 days, I will file complaints with the Better Business Bureau, the Nevada Attorney General, the FTC, and initiate a chargeback with my card issuer. Thank you, [Your full name] [Phone number]
Send from the same email your Coursiv account uses. CC yourself. Keep every reply.
File a complaint against Coursiv Limited in Las Vegas, NV. Coursiv responds publicly here — this is the single most effective lever.
File BBB complaintPost a factual, dated review of your experience. Coursiv's reputation team monitors Trustpilot and often reaches out with refund offers.
Post reviewAdd your story to the existing thread so other consumers see the pattern. Strengthens any class-style action.
Add complaintIf they refuse: call the number on the back of your card and dispute the charge as 'services not as described' or 'unauthorized recurring charge.' You typically have 60–120 days.
Report at reportfraud.ftc.gov and your state AG. For Coursiv specifically, file with the Nevada AG (ag.nv.gov) since the company is registered in Las Vegas.
Report to FTCSubmit your details and our team will review your case. We will send you personalized next steps and connect you with resources to get your money back.
I enrolled in the Courvia program, completed the coursework, and earned my certificate. I know the material — I lived it. But along the way, I also saw the business practices that left too many students feeling burned.
I experienced the price gouging firsthand — charges that appeared without warning. I watched the switcheroos — the terms, the deliverables, and the support level changing after payment was already made. Promises made during the sales call simply evaporated once the contract was signed.
That experience lit a fire. I built this toolkit because I know exactly what it feels like to be stuck — to have paid for something, realize it is not what you were sold, and have no clear path out. This is the resource I wish I had.
Founder, Sabra AI Academy
Former Courvia student turned consumer advocate
We believe in honest business. When we saw a pattern of frustrated customers struggling to get answers, we built this toolkit to level the playing field. Our mission is transparent AI education — no hidden fees, no bait-and-switch, no disappearing support.
What you see is what you pay.
Humans reply. Every time.
You learn. You build. You win.